PRIVACY POLICY

Last updated: September 2026

MD Kitchens and Bedrooms Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our services.

INFORMATION WE MAY COLLECT

When you contact us, complete a form on our website or enquire about a project, we may collect information including:

Your name
Email address
Telephone number
Address or postcode
Details about your project or enquiry
Any other information you choose to provide

We may also collect basic technical information about how visitors use our website, such as pages visited, device and browser information, and website traffic data through analytics and similar technologies.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Respond to enquiries
Contact you about your project
Arrange design visits and appointments
Prepare quotations
Provide our products and services
Manage ongoing customer relationships
Improve our website and services
Maintain appropriate business and financial records
Meet our legal and regulatory obligations

We will only use your personal information where we have an appropriate lawful basis for doing so.

WEBSITE ENQUIRIES

If you complete an enquiry or design visit form through our website, the information you provide will be used to respond to your enquiry and discuss your requirements.

A member of our team may contact you using the telephone number or email address you provide.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to help the website function correctly and understand how visitors interact with it.

Where required, you will be given the opportunity to manage your cookie preferences.

We may use website analytics services to understand information such as which pages are visited and how visitors find and use our website. This information helps us monitor and improve the website.

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, provide our services or maintain our website.

Where a project requires additional trades or contractors, relevant information may also be shared where necessary to coordinate the work.

We may also disclose information where required by law or to meet a legal or regulatory obligation.

HOW LONG WE KEEP YOUR INFORMATION

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including meeting any legal, accounting or reporting requirements.

The length of time information is retained may vary depending on the nature of your enquiry, whether you become a customer and any applicable legal requirements.

KEEPING YOUR INFORMATION SECURE

We take reasonable steps to protect personal information against unauthorised access, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

YOUR DATA PROTECTION RIGHTS

Under UK data protection law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is used in certain circumstances
Object to certain uses of your personal information
Request the transfer of your information where applicable
Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of your rights, please contact us using the details below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites, and we recommend reviewing their privacy policies separately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.

The latest version will be published on this page.

CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

MD Kitchens and Bedrooms Limited

Email: matt@mdkitchensandbedrooms.co.uk
Telephone: 07495 522659

You also have the right to raise concerns about the handling of your personal information with the UK Information Commissioner's Office (ICO).